• The accounting officer of an institution must establish procedures for quarterly reporting to the executive authority to facilitate effective performance monitoring, evaluation and corrective action.

• Strategic plans must include measurable objectives and outcomes and include details of the Service Delivery Improvement Programme.

• The key performance measures and indicators will form the basis of annual reporting by the accounting officer.

• Accounting officers are responsible for the effective, efficient, economical and transparent use of the resources of the department, trading entity or constitutional institution.

The above extractions from the PFMA and the related Treasury Regulations clearly indicate the need for performance evaluations to be able to demonstrate:

• the extent to which measurable objectives have been achieved; and

• that resources were acquired and utilized efficiently and economically.

It further demonstrates the need for performance reporting by way of definition of measurable objectives and regular reporting on the achievement thereof.

• Requirements of The Public Finance Management Act, Treasury Regulations and related legislation

• Why performance evaluation and reporting

• Benefits to stakeholders

Principles and Guidelines:

• Measures of efficiency

• Indicators of effectiveness

• Difference between performance evaluation and reporting

• Important definitions and the application thereof

• Discussion of different international models

• Application in the South African context

Process of performance evaluation:

• Generic framework

• Practical application by way of case study

• Examples of criteria/best practices to be used

Process of performance reporting:

• Generic framework

• Practical application by way of case studies.

Participants receive detailed complimentary notes to facilitate continued learning even after the course itself has ended.

Booking and cancellation policies 

Bookings

Since only a limited number of participants can be accommodated, bookings will be handled on a first-come-first-served basis. To avoid disappointment submit your registration as soon as possible.

Changes / cancellations:

Tax invoices will be issued (faxed and posted) on receipt of your booking. Once a tax invoice has been issued the department/delegate will be held liable for payment of the full course fee.  No refunds can be made, but alternative delegates (substitutes) may attend the same course at no extra cost. All booking changes or cancellations are charged at R1,368.00 (R1,200 plus 14% VAT) per delegate booking. No cancellations or changes in booking will be accepted if not received in writing at least 5 working days before the course. Invoices must be paid before the course starts. No certificates will be issued if payment is outstanding. Outstanding payments incur 2% interest per month. Due to the minimal information which banks provide in respect of direct deposits, participant have to fax their deposit slips / electronic transfer slips to the Secretariat and state the invoice number/(s) to which the deposit refers. As required by recent legislation, VAT numbers have to be provided with registration. The Institute reserves the right to cancel a particular course due to unforeseen circumstances e.g. insufficient bookings or unavailability of venues (in the last few years, only a few courses had to be cancelled). In such event, participants will be informed at least two weeks before the scheduled course date of such cancellations. Participants who have paid their fees will receive full refunds in the event of SAIGA cancelling a course (SAIGA’s liability in such event is limited to this refund).