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SAIGA's Skills Transfer & Educational Programmes STEPSTM
PERFORMANCE
MANAGEMENT COURSE Course Facts
Background and topics covered The concepts of Performance and Management are the cornerstones of the "quiet revolution" and the paradigm shift introduced by the Public Finance and Management Act and related legislation. Whilst "Performance" relates to the three E's (efficiency, effectiveness and economy), the concept of "Management" stresses the change of emphasis from administering finances and resources to the management thereof. In fulfilling their functions as public sector managers, a symbiosis has to be accomplished between the two concepts. Since private sector legislation does not support the concept of Performance Management, the public sector is called upon to provide the leading edge on issues of Performance Management. In addition, the necessity for Performance Management increases as communities apply pressure for services to be provided more efficient and effective to reduce the demand on taxpayers while maintaining the volume and quality of existing services supplied to the public. This course: This course is designed to introduce participants to multidimensional performance management and measurement and to empower them to deal effectively and efficiently with the requirements of the current legislation as well as the information needs of the ever growing body of stakeholders such as fundgranting bodies. The course strikes a balance between performance management skills and the conceptual knowledge required to understand these concepts. Case studies and the dissemination of international best practices on the topic form an integral part of the learning experience. Who should attend : The concepts of performance management and measurement are so central to the Public Finance Management Act and related legislation that they do not apply to one particular group only. Appropriate models discounting South African circumstances and characteristics of individual departments and organisations can only be developed in a team context. It is therefore imperative that the widest possible staff component is exposed to these educational and skills transfer opportunities. This course is specifically designed from a public sector perspective and suited for all officials who are involved in performance management and measurement. These functionaries will benefit greatly from attending this fiveday Module: Performance Management. Contents: As for all courses which form part of the Public Finance Management Programme, the content is designed around and based on the requirements of the Public Finance Management Act. International best practices in respect of the topic also forms an integral part of the Module. Topics dealt with in this fiveday course include: Reasons for introducing Performance Management (PM) in the public sector:
Strategic objectives and PM
Type of Performance Measures
Designing a PM system
Technology
Project Management
Techniques
Organisational improvement opportunities
Change management
Performance appraisal
The PM environment
Review and evaluation
The presentation is supported by case studies to effect skills transfers and illustrate practical application. Participants receive complimentary notes to facilitate continued learning even after the course itself has ended. Course content and focus may be adjusted and the emphasis changed based on feed-back from participants. Please bring along a financial calculator and ruler. Booking and cancellation policies Bookings Since only a limited number of participants can be accommodated, bookings will be handled on a first-come-first-served basis. To avoid disappointment submit your registration as soon as possible. Changes / cancellations: Tax invoices will be issued (faxed and posted) on receipt of your booking. Once a tax invoice has been issued the department/delegate will be held liable for payment of the full course fee. No refunds can be made, but alternative delegates (substitutes) may attend the same course at no extra cost. All booking changes or cancellations are charged at R1,368.00 (R1,200 plus 14% VAT) per delegate booking. No cancellations or changes in booking will be accepted if not received in writing at least 5 working days before the course. Invoices must be paid before the course starts. No certificates will be issued if payment is outstanding. Outstanding payments incur 2% interest per month. Due to the minimal information which banks provide in respect of direct deposits, participant have to fax their deposit slips / electronic transfer slips to the Secretariat and state the invoice number/(s) to which the deposit refers. As required by recent legislation, VAT numbers have to be provided with registration. The Institute reserves the right to cancel a particular course due to unforeseen circumstances e.g. insufficient bookings or unavailability of venues (in the last few years, only a few courses had to be cancelled). In such event, participants will be informed at least two weeks before the scheduled course date of such cancellations. Participants who have paid their fees will receive full refunds in the event of SAIGA cancelling a course (SAIGA’s liability in such event is limited to this refund). To register for this course, or any other course, kindly complete our online registration form: |
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